Front Desk Associate

RBC; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Coaching opportunities

Flexible work-life balance

Challenging work

Career progression

Cross-business opportunities

Job summary

RBC is seeking a Front Desk Associate to provide office and administrative support, leveraging RBC GAM (U.S.) systems including Microsoft Office, Salesforce, Concur, Assist Pro, and WebEx. The role interacts with internal teams and external clients, government bodies, and legal/accounting partners.

The incumbent will handle receptionist duties, travel bookings, expense reporting, conference tech, and procurement while safeguarding confidential information and cross-training to support a

Qualifications

• Associates degree or equivalent required.
• 3–5 years of administrative experience in a formal office environment.

Responsibilities

• Provide reception services by welcoming visitors, handling mail and answering the main phone line 5 days per week.
• Provide basic printer maintenance by filling with paper and toner, arrange for repair as needed.
• Order all office and kitchen supplies.
• Assist with connecting conference room technology, order catering, print materials as requested.
• Travel booking and expense reporting in Concur as assigned.
• Interact professionally with internal and external clients and prospects; handle inquiries effectively, in an organized and courteous manner.
• Handle confidential matters with discretion and good judgment; maintain confidentiality of all matters ascertained by reason of access to such information in this position.
• Cross train within peer group to serve as back up and contribute to a high performing administrative team environment.

Skills

Communication

Data Entry

Detail-Oriented

Email Services

Office Administration

Presentation Software

Spreadsheet Software

Teamwork

Time Management

Word Processing Software

Education

Associates degree or equivalent

Tools

Salesforce

Concur

Assist Pro

Job description

Job Description

What is the opportunity?

The Front Desk Associate will provide office and administrative support by learning and utilizing all of RBC GAM (U.S.) systems and tools, including Microsoft Office Suite, Salesforce, Concur travel and expense program, Assist Pro (AI tool) and WebEx. This role will interact with members of functional groups and representatives of third parties such as clients, governmental entities, accountants, law firms etc.

What will you do?

• Provide reception services by welcoming visitors, handling mail and answering the main phone line 5 days per week
• Provide basic printer maintenance by filling with paper and toner, arrange for repair as needed
• Order all office and kitchen supplies
• Assist with connecting conference room technology, order catering, print materials as requested
• Travel booking and expense reporting in Concur as assigned
• Interact professionally with internal and external clients and prospects; handle inquiries effectively, in an organized and courteous manner
• Handle confidential matters with discretion and good judgment; maintain confidentiality of all matters ascertained by reason of access to such information in this position
• Cross train within peer group to serve as back up and contribute to a high performing administrative team environment

What do you need to succeed?

Must-have

• Education Level: Associates degree or equivalent
• Experience: 3-5 years of administrative experience in a formal office environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $60,000 - $80,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

225 FRANKLIN STREET:BOSTON

City

Boston

Country

United States of America

Work hours/week

40

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-26

Application Deadline

2026-11-23

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.