Front Desk Associate

NFC Amenity Management; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Front Desk Associate, where you'll be the welcoming face for residents at luxury properties. This role emphasizes exceptional customer service, ensuring residents feel at home from the moment they arrive. You'll manage lobby operations, facilitate deliveries, and assist residents with inquiries, all while maintaining a professional appearance. With competitive pay and a range of benefits, including healthcare and paid time off, this position offers a great opportunity for those who thrive in a dynamic environment. Be part of a team that values genuine interactions and community spirit.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Career Development Courses

Cellphone Reimbursement

Short-Term Disability Income

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome residents and guests warmly upon arrival.
• Monitor lobby and handle incoming requests and deliveries.
• Ensure smooth operations by communicating effectively with team members.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! Pay is $17.00 per hour. We are currently interviewing for overnight shifts (11pm-7am).

Check out our website at nfcam.com and join our Social Networks:

• Long list of discounts and benefits available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State required healthcare benefits available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application.