Front Desk Associate

Massage Envy Franchising, LLC; Altoona (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Massage Envy River Prairie seeks a customer service-oriented team member to enhance client experiences in a thriving wellness environment. Responsibilities include promoting services, building client relationships, and supporting clinic operations. The position offers a competitive hourly wage with additional perks, including paid time off and training from invested leadership.

Benefits

Competitive base pay

Paid time off for full and part-time employees

Flexible schedule

Free massage or skincare service monthly

40% off all products

Qualifications

• Previous retail or sales experience preferred.
• Ability to multitask in a fast-paced environment.
• Establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and support clinic flow.
• Promote the value of Total Body Care and sell services and products.
• Greet clients and schedule services both in-person and via phone/email.

Skills

Critical thinking

Excellent math skills

Computer skills

People skills

Knowledge of massage and skin care

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy River Prairie, 3085 Meadowlark Lane Suite 70, Altoona, WI 54720

Do you have a passion for helping others? At the Massage Envy River Prairie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14/ hour plus bonuses and commissions
• Paid time off for full and part time employees
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$14/hour

Job ID

2024-212539