Front Desk Associate

Massage Envy; Altoona (WI); On-site; Full time

Job summary

Join a leading wellness community as a Customer Service Associate at Massage Envy River Prairie. You'll provide exceptional service, promote wellness programs, and support client relationships in a caring environment. Enjoy competitive pay, flexible hours, and a supportive culture focused on your success.

Benefits

Paid Time Off

Flexible Schedule

Free Massage/Skincare Service

40% Off Products

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care and sell the Massage Envy Wellness Program.
• Support clinic flow by greeting clients and scheduling services.

Skills

Critical Thinking

Math Skills

Computer Skills

People Skills

Education

High School Diploma

Job description

Where Better Careers Begin!Massage Envy River Prairie, 3085 Meadowlark Lane Suite 70, Altoona, WI 54720

Do you have a passion for helping others? At the Massage Envy River Prairie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

• Competitive base pay of $14/ hour plus bonuses and commissions
• Paid time off for full and part time employees
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Overview

Where Better Careers Begin!Massage Envy River Prairie, 3085 Meadowlark Lane Suite 70, Altoona, WI 54720

Do you have a passion for helping others? At the Massage Envy River Prairie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14/ hour plus bonuses and commissions
• Paid time off for full and part time employees
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$14/hour

Job ID

2024-212539

About the company

The leading name in massage, and collectively, across franchised locations, Massage Envy is America’s #1 skin care provider. While that may describe us, it doesn’t define us. At its core, the Massage Envy franchise network is a community of artists, healers, and wellness professionals united in one purpose: helping people feel their best through regular massage and skin care so they can do more of what they love.