Front Desk Assistant

The DePaul Group; Town of Geneseo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Assistant to join their team. This full-time role offers the opportunity to create a welcoming environment for guests and residents while ensuring smooth operations at the front desk. Responsibilities include greeting visitors, managing calls, and assisting with scheduling and office tasks. With a supportive work culture that values diversity and professional growth, this position provides excellent benefits and a chance to make a positive impact in the community. If you have strong customer service skills and enjoy working in a dynamic environment, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO & Paid Holidays

403B Employer Match

Employee Discount Programs

Free Parking

Staff Recognition Programs

Qualifications

• High School diploma with training in a business office setting preferred.
• Valid New York State driver's license required.

Responsibilities

• Greet and welcome guests, residents, and service providers.
• Assist in scheduling appointments and provide building tours.
• Perform clerical duties to aid in effective operation.

Skills

Microsoft Office

Customer Service

Office Procedures

Education

High School Diploma

Job description

Front Desk Assistant

Job Locations

US-NY-Geneseo

Category

Housing

Type

Regular Full-Time

FLSA Status

Non-Exempt

Shift

Days

Department

Residential

Corporation Name

DePaul Properties

Overview

DeaPaul's Skybird Landing Apartments are now hiring a full-time Front Desk Assistant! The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ability to interact in a positive manner with staff, residents and guests.

Why work for DePaul?

Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits and competitive wages
• Pay range for this position is $20-$20.30/hour

Responsibilities

1. Respects and maintains Residents' rights and confidentiality.

1. Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner.

1. Perform required screening of all individuals for safe entry into the facility.

1. Ability to communicate effectively with persons speaking English and respond to requests promptly and cheerfully.

1. Receive all incoming calls and route them appropriately. Document accurate messages for staff whenever they are unavailable to take calls.

1. Assist in scheduling appointments and tours. Provide tours of the building to families and potential residents as needed or requested by supervisor.

1. Assist tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for.

1. Knowledgeable of site specifics to provide appropriate answers if staff are unavailable.

1. Assist with common space activities, events and set up as needed.

1. Maintain a neat and welcoming environment within the reception area.

1. Receive applications via walk-ins and route them appropriately.

1. Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized.

1. Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.

1. Driving or transporting Residents or Tenants as needed/requested.

1. Attend staff meetings, in-services, and trainings as requested or required.

1. Perform any other duties necessary for the effective and efficient operation of the community.

Qualifications

Education: High School diploma with training in a business office setting preferred. Notary Public preferred.

Other: Valid New York State driver's license that meets the qualifications set by agency's clean driving record policy. Must be at least Eighteen (18) years of age.

Experience: Microsoft Office skills and a knowledge of general office procedures required. Ability to interact in a positive manner with staff, residents, and guests

Work Environment

This position is Monday-Friday, 8am-4:30pm.

Benefits

This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs, Free Parking and Staff Recognition Programs.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.