Front Desk Assistant

Spirit Physical Therapy; Chesterfield (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

Spirit Physical Therapy & Wellness is seeking a part-time Front Desk Assistant to support daily operations at the Chesterfield Valley clinic. You will greet patients, manage check-in/check-out, answer calls, schedule appointments, collect payments, and assist with general administrative tasks to ensure a welcoming experience.

The role requires afternoon availability, strong interpersonal and communication skills, and basic computer proficiency.

Qualifications

• Afternoon availability is REQUIRED.
• Strong interpersonal skills and a patient-centered mindset to create a welcoming environment.
• Comfortable with receptionist duties such as greeting visitors, managing check-in/check-out, and handling inquiries.
• Clear and professional communication skills, both verbal and written.
• Basic computer proficiency and familiarity with office software or electronic medical records systems.
• Previous receptionist/medical office experience is not required, but helpful.

Responsibilities

• Greeting patients and completing the check-in and check-out process.
• Answering and directing phone calls, scheduling and confirming appointments.
• Collecting patient payments and assisting with basic patient questions.
• Communicating schedule updates and patient arrivals with therapists and staff.
• Maintaining an organized front desk and completing general administrative tasks.
• Helping keep the clinic clean and presentable throughout the day.

Skills

Interpersonal skills

Communication

Customer service

Front desk duties

Tools

Office software

Electronic medical records (EMR)

Job description

Company Description

Spirit Physical Therapy provides outpatient physical therapy services for individuals recovering from surgery, sports injuries, neck and back pain, joint pain, chronic pain conditions, balance disorders, and vertigo. Our clinics are located within larger healthcare offices, allowing us to operate efficiently while maintaining high-quality care. This model supports consistent one-on-one care from licensed doctors of physical therapy throughout the course of treatment. We deliver concierge-level service and use state-of-the-art online tools to promote patient independence. Spirit Physical Therapy participates in most health insurance plans to keep our services accessible to a wide range of patients.

Role Description

Spirit Physical Therapy & Wellness is seeking a part-time Front Desk Assistant to support the daily operations of our Chesterfield Valley clinic. The Front Desk Assistant plays an important role in creating a welcoming and organized experience for our patients while providing support to our clinical team. Daily responsibilities include greeting patients and completing the check-in and check-out process, answering and directing phone calls, scheduling and confirming appointments, collecting patient payments, assisting with basic patient questions, communicating schedule updates and patient arrivals with therapists and staff, maintaining an organized front desk, completing general administrative tasks, and helping keep the clinic clean and presentable throughout the day. This position will also assist with other front office and clinic tasks as needed to help ensure the clinic runs smoothly and patients receive a positive experience from the moment they arrive.

Qualifications

• Afternoon availability is REQUIRED
• Strong interpersonal skills and a patient-centered mindset to create a welcoming environment.
• Comfortable with receptionist duties such as greeting visitors, managing check-in/check-out, and handling inquiries.
• Clear and professional communication skills, both verbal and written.
• Basic computer proficiency and familiarity with office software or electronic medical records systems.
• Previous receptionist/medical office experience is not required, but helpful.