Front Desk and Store Representative (Weekends)

Holland Bikes; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

Holland Bikes in New York seeks a friendly shop associate to welcome customers, check them in, and hand out bikes and equipment for tours and rentals. You will answer calls and emails and assist tour guides, ensuring timely departures.

The role includes keeping the shop tidy and organized and is weekend‑driven with potential for additional weekday shifts. Candidates should show amazing hospitality, excellent social skills, adaptability, and independence.

Qualifications

• Hospitality-focused demeanor and guest-first attitude.
• Strong communication with diverse groups.
• Ability to quickly adjust to new tasks and challenges.
• Pride in delivering memorable guest experiences.
• Ability to open/close shop on weekends independently.
• Multilingual abilities are a big plus (Dutch, German, French or Italian).
• Flexibility in workdays and hours; weekends required.

Responsibilities

• Welcoming and checking in customers.
• Handing out bikes and necessary equipment for tours and bike rentals.
• Answering phone calls and emails.
• Supporting tour guides in timely departure of their tours.
• Keeping the shop clean and well organized.

Skills

Amazing hospitality

Excellent social skills

Learn and adapt quickly

Take pride in your work

Independent work

Multilingual

Weekend availability

Job description

Established in 2002 and headquartered in Paris, France, Holland Bikes is dedicated to bringing the Dutch cycling tradition to cities around the world. Our mission is to make cycling an accessible, enjoyable, and sustainable way to explore and experience urban environments.

Over the past two decades, Holland Bikes has grown into the leading provider of bike tours and rentals in France, operating more than 20 retail and rental locations and welcoming hundreds of thousands of customers each year.

In 2024, Holland Bikes expanded internationally with the opening of its first U.S. location in Brooklyn, New York. Located near the Brooklyn Bridge, the location offers high-quality Dutch bikes and e-bikes for rent, as well as guided tours of Brooklyn and Downtown Manhattan in multiple languages.

Following the success of the Brooklyn operation, Holland Bikes continued its New York expansion in 2025 with the opening of a second location in Midtown Manhattan, just a few blocks from Central Park. From this location, we offer bike and e-bike rentals as well as guided tours of Central Park and Manhattan.

Tasks

• Welcoming and checking in customers
• Handing out bikes and necessary equipment for tours and bike rentals
• Answering phone calls and emails
• Supporting tour guides in a timely departure of their tours
• Making sure the shop always looks clean and well organized

Requirements

• Amazing hospitality – a warm, approachable manner, great listening skills and always willing to facilitate whenever possible
• Excellent social skills – you communicate easily with people from different countries and different cultures
• Learn and adapt quickly – in our first branch in the US, we face new challenges every day. We’re all learning and adapting quickly on the job, and we need you to do the same
• Take pride in your work – our guests trust us with their valuable time while on vacation. When we are successful in our jobs, the tours are unforgettable experiences for our guests
• The ability to work independently – you will be responsible for opening and closing the shop in the weekends
• Speaking multiple languages is a HUGE plus (in particular: Dutch, German, French or Italian)
• Being part of a young, but fast-growing and high paced organization with highly motived professionals from all over the world
• Flexibility in workdays and hours – we’re specifically looking for people to work in the weekends, so this job can easily be combined with a study. Additional workdays are available.
• Hourly base pay of 17-20 USD

Location

446 W 54th Street, New York, NY 10019 (on-site)

Hours

Weekends (Saturday and Sundays, from 9am to 5pm). Additional (week)days available if desired.