Front Desk Ambassador — Welcoming, Efficient, Growth‑Oriented

Serenity Healthcare; Loveland (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health insurance

Dental coverage

Vision coverage

401k plan

Referral program

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist in Loveland, Colorado. You will be the first friendly face for visitors, handling check-ins, calls, and ensuring everyone feels welcome and supported.

The position emphasizes privacy, efficient use of scheduling tools, and a collaborative team environment. This role requires a High School Diploma or GED and at least 1+ year in fast-paced, service-oriented settings.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• Calm energy, attention to detail, and a strong team spirit.
• Comfortable using digital tools like email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors — remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed — we're a collaborative team.

Skills

Customer service

Multitasking

Attention to detail

Privacy/confidentiality

Scheduling software

Education

High School Diploma or GED

Job description

Serenity Healthcare is seeking a Front Desk Receptionist in Loveland, Colorado. You will be the first friendly face for visitors, handling check-ins, calls, and ensuring everyone feels welcome and supported.

The position emphasizes privacy, efficient use of scheduling tools, and a collaborative team environment. This role requires a High School Diploma or GED and at least 1+ year in fast-paced, service-oriented settings.