Front Desk Ambassador

Archer; San Jose (CA); On-site; USD 44,000 - 55,000; Full time

Job summary

Archer is seeking a Front Desk Ambassador at our San Jose headquarters to welcome employees, guests, and partners, manage check-ins, badges, and daily front desk operations.

Reporting to the Head of Security, you will collaborate with facilities, security, People and IT teams to keep the office running smoothly, plan meetings, and support onboarding with workspace readiness.

Base pay is $32.21–$40.24 per hour, with compensation determined by experience and job-related knowledge.

Qualifications

• 3+ years in receptionist/office coordinator/administrative role.
• Excellent communication and interpersonal skills.
• Professional, discreet, and customer-service oriented.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving.
• Familiarity with Google Workspace.
• Experience with investor relations is a plus.

Responsibilities

• Greet investors, visitors, and employees; manage check-ins and badges.
• Coordinate with facilities and security to keep daily operations smooth.
• Manage mail, deliveries, and office supply inventory.
• Keep lobby and shared spaces clean, stocked, and presentable.
• Plan and assist internal meetings and office-wide communications.
• Provide admin support across teams, including scheduling and guest logistics.
• Ensure professional, courteous interactions and escalate issues as needed.
• Assist onboarding with welcome materials and workspace readiness.
• Collaborate with People and IT to resolve ad hoc needs.
• Enforce badge security and escort requirements; report tailgating.
• Serve as front-line for badge issues and day passes.

Skills

Receptionist experience

Customer service

Communication skills

Multitasking

Attention to detail

Proficiency with Google Workspace

Tools

Access control systems

Job description

Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.

Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.

Join Archer as a Front Desk Ambassador and become the welcoming face of our San Jose headquarters. In this vital role, you will ensure a seamless, professional experience for all employees, guests, and partners by managing daily front desk operations, supporting workplace logistics, and collaborating with internal teams to maintain a high-functioning office environment. Reporting to the Head of Security, you'll help foster a positive and efficient workplace culture through hospitality, organization, and attention to detail.

Responsibilities of this Role:

• Serve as the first point of contact for investors, visitors and employees, managing check-ins and badge distribution
• Coordinate with facilities, security, and other internal teams to maintain smooth day-to-day operations
• Manage incoming mail, deliveries, and maintain office supply inventory
• Ensure the lobby and shared areas are clean, stocked, and presentable at all times
• Assist in planning and executing internal meetings, events, and office-wide communications
• Provide administrative support across teams including scheduling and guest logistics
• Uphold a high level of professionalism and customer service in all interactions
• Contribute to continuous improvements in office experience and workplace operations
• Support onboarding processes by preparing welcome materials and workspace readiness for new hires
• Collaborate with People and IT teams to resolve ad hoc needs for employees and visitors
• Verify visitor identity, issue visitor badges, and enforce escort requirements for vendors/guests
• Recognize and report tailgating or other physical security concerns
• Serve as front-line intake for badge issues (lost/forgotten, day passes), escalating as needed

Qualifications:

• 3+ years of experience in a receptionist, office coordinator, or administrative support role
• Exceptional communication and interpersonal skills
• High level of professionalism, discretion, and customer service orientation
• Ability to multitask and remain organized in a dynamic, fast-paced environment
• Strong attention to detail and problem-solving abilities
• Proficiency in Google Workspace and standard office systems
• Exposure to or interest in investor relations is a plus
• Comfort working with access control/badge systems
• Discretion handling sensitive access and visitor information

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $32.21/hr - $40.24/hr. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at [e-mail] . Reasonable accommodations will be determined on a case-by-case basis.

Information collected and processed as part of any job applications you choose to submit is subject to Archer's Candidate Privacy Policy.

Archer is unable to provide work visa sponsorship for this position at the present time.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer Aviation does not engage with external recruiting agencies/individual recruiters with whom it does not have a prior written agreement. Archer reserves the right to make use of any unsolicited resumes that it receives and bears no responsibility for payment of any fees asserted from the use of unsolicited resumes. If you are a recruiting agency or individual recruiter wishing to do business with Archer, please reach out to [e-mail]. All employment processes are managed by the Archer People Team.