Front Desk Agent | Towanda Fairfield Inn

Shaner Hotels; Towanda (Bradford County); On-site; USD 32,000 - 38,000; Full time

Job summary

A prominent hospitality company is seeking a Front Desk Agent for their Towanda hotel. The ideal candidate will provide excellent guest services, manage check-in/check-out processes, and have a strong customer service background. Applicants should have a high school diploma and at least one year of relevant experience. Bilingual English/Spanish is a plus. This role requires flexibility as shifts may vary, including weekends and holidays.

Qualifications

• Minimum one year of customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of local activities and attractions appropriate for clientele.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Provide superior guest services including check‑in/check‑out for hotel guests.
• Process all payments according to established hotel requirements.
• Resolve discrepancies on the room status report with Housekeeping.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Skills

Customer service

Communication

Bilingual English/Spanish

Computer literacy

Education

High school graduate or equivalent

Tools

Computer experience

Job description

Front Desk Agent | Towanda Fairfield Inn

About the Team

Shaner Hotels has an amazing opportunity at our 88-room Fairfield Inn & Suites located in Towanda, PA! Located off historic Route 6 along the Endless Mountain Region, the Fairfield Inn & Suites Towanda Wysox is an 88-room hotel offering an indoor pool, complimentary hot breakfasts every morning and 1,500 square feet of event space. Our convenient location offers guests convenient access to the Pennsylvania Grand Canyon, French Azilum Historic Site, Mount Pisgah State Park, and Bradford County Historical Society.

About Us

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check‑ins and check‑outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Responsibilities

Provide superior guest services including check‑in/check‑out for hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Job Info

• Job Identification 235265
• Posting Date 03/18/2026, 08:18 AM
• Locations 1248 Golden Mile Road, Towanda, PA, 18848, US (On‑site)
• Full Time or Part Time Full-Time/Part-Time