Front Desk Agent Summer Season Work and Travel

East West Hospitality; Snowmass Village (CO); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent for the summer season at Viceroy Snowmass. You will play a crucial role in ensuring guest satisfaction and smooth operations at the front desk. Ideal candidates should have strong communication skills and a positive attitude. This entry-level position offers flexible scheduling and a pay rate of $22/hour.

Qualifications

• Knowledge of Front Office operations and guest relations.
• Bilingual skills are a plus but not required.

Responsibilities

• Maintain and promote guest hospitality at all times.
• Ensure smooth check-in and check-out processes.
• Manage pre-registration and room assignments.

Skills

Effective decision-making

Problem-solving

Cash handling

Negotiation

Organizational skills

Communication

Hospitality

Tools

Hotel software

Reservation systems

Job description

Front Desk Agent Summer Season Work and Travel

Join to apply for the Front Desk Agent Summer Season Work and Travel role at East West Hospitality

Job Description

Are you interested in working for a company recognized as No.1 Large Company in Colorado 2019 Top Work Places Awards and listed among Outside Magazine’s 50 Best Places to Work? Join our team at Snowmass Mountain Lodging, managed by East West Hospitality.

Viceroy Snowmass, located in Snowmass Village, CO, is seeking a Front Desk Agent to join our team. If you enjoy working as part of a team and have a motivated, positive attitude, we would love to meet you!

Responsibilities

• Maintain and promote guest hospitality at all times.
• Ensure smooth check-in and check-out processes.
• Maintain guest satisfaction consistently.
• Manage pre-registration and room assignments.
• Verify check-outs and ensure accuracy of all folios and room changes.
• Pass relevant information to the next shift.
• Stay informed about current promotions and programs affecting guests.
• Maintain personal hygiene and proper uniform.
• Notify management of VIP guests or special attention requirements.
• Perform all reasonable requests from management.

Qualifications and Skills

Technical Skills

• Knowledge of Front Office operations, guest relations, and reservations systems.
• Proficiency with hotel software and reservation systems.
• Understanding of hotel safety standards.

Functional Skills

• Effective decision-making and problem-solving skills.
• Cash handling and negotiation skills.
• Organizational and change management abilities.

Interpersonal Skills

• Excellent hospitality and communication skills.
• Ability to build and maintain relationships with colleagues, guests, and vendors.
• Bilingual skills are a plus but not required.

Additional Information

All new or rehired employees must be fully vaccinated against COVID-19 and provide proof of vaccination.

Minimum Requirements

We are committed to diversity, inclusion, and creating a welcoming environment where everyone can thrive. We actively pursue initiatives that promote these values and strive to be an employer of choice in the hospitality industry.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time, Seasonal
• Start date: June 2025
• Pay rate: $22/hour
• Schedule: Flexible, including nights, weekends, and holidays