Front Desk Agent- Residence Inn: Clayton, MO

Midas Hospitality; St. Louis (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent at the Residence Inn in Clayton, MO. This entry-level role focuses on providing excellent customer service, managing reservations, and ensuring a positive experience for guests. Ideal for individuals looking to start a career in hospitality with growth opportunities and comprehensive benefits.

Benefits

Health Coverage

401(k)

PTO

Qualifications

• Previous experience as a Front Desk Agent preferred.

Responsibilities

• Greet, register, and assign rooms to guests.
• Manage incoming mail and faxes for guests.
• Respond to inquiries about hotel services.

Skills

Customer Service

Job description

Front Desk Agent - Residence Inn: Clayton, MO

Join Midas Hospitality as a Front Desk Agent at the Residence Inn in Clayton, MO. This role involves welcoming guests, managing reservations, and handling guest inquiries to ensure a positive experience.

Responsibilities

1. Greet, register, and assign rooms to guests, issue keys, and provide directions.
2. Manage incoming mail and faxes for guests.
3. Respond to inquiries about hotel services, local attractions, and reservations.
4. Maintain records of room availability and guest accounts.
5. Calculate bills, process payments, and make change.
6. Handle reservations, including making, confirming, and canceling them.

Candidate Profile

• Previous experience as a Front Desk Agent preferred.
• Customer service experience is required.

About Midas Hospitality

Founded in 2006, Midas Hospitality now operates over 40 hotels across 14 states, partnering with brands like Marriott, Hilton, and IHG. We prioritize our people and strive to create a supportive work environment with growth opportunities and comprehensive benefits, including health coverage, 401(k), PTO, and more.

Visit us at www.midashospitality.com.

Employment Details

• Seniority Level: Entry Level
• Employment Type: Full-Time
• Job Function: Hospitality/Customer Service
• Industry: Hotels and Resorts

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