Front Desk Agent-PM

MMI Hospitality Group; Pflugerville (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

LaQuinta & Hawthorn Suites in Pflugerville, TX is seeking a PM Front Desk Agent to deliver warm, professional service to guests throughout their stay.

You will handle check-in and check-out, answer questions about local attractions, and ensure a positive experience for every guest. The role requires a guest-service mindset, flexibility to work 3:00PM–11:00PM, including weekends and holidays, and a welcoming, can-do attitude.

Qualifications

• Guest service experience required.
• Flexible schedule including weekends and holidays.
• Ability to answer questions and provide local recommendations.

Responsibilities

• Perform check-in and check-out of guests with courtesy and efficiency.
• Assist guests with questions about local area and services to enhance their stay.

Job description

If you believe that first impressions can set the tone for an entire hotel stay, please keep reading. LaQuinta & Hawthorn Suites located in Pflugerville, TX has an opportunity for a PM Front Desk Agent. As the Front Desk Agent, you will be responsible for providing our guests with “Southern Hospitality” throughout their stay. The Front Desk Agent has a combination of duties related to check-in and check-out of guests, contributing to an overall positive experience for our guests. The hours for this position are 3:00PM-11:00PM.

The ideal candidate will have guest service experience and is able to work a flexible schedule including weekends and holidays. If you enjoy interacting with guests; understand the importance of providing service with a smile and delight in assisting guests with questions concerning the local area, this could be the job for you!

MMI fosters a worker environment that is inclusive as well as diverse, where our team members can be themselves. MMI is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans and individuals with disabilities are encouraged to apply.