Front Desk Agent-Part Time

Hospitality Ventures Management Group; Boca Raton, Northern (FL, KY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Hospitality Ventures Management Group is seeking a Front Desk Agent to warmly welcome guests and manage check-ins, check-outs, and reservations. You will provide information on hotel services and local attractions while maintaining a high level of guest satisfaction.

Ideal candidates have hospitality experience, strong English communication, and a professional demeanor that reflects the Culture of Excellence. This on-site role offers opportunities to grow within the hotel operations team.

Qualifications

• Hotel or hospitality experience is a plus.
• Strong verbal and written English communication.
• Ability to read, write, and speak clearly.

Responsibilities

• Greet guests and provide warm, professional service throughout their stay.
• Handle check-in/check-out and reservations; answer inquiries and assist guests.
• Collaborate with Front Office to ensure smooth guest experiences.

Skills

Customer service

English communication

Attention to detail

Job description

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience.

What You’ll Need to Succeed

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.