Front Desk Agent | Jacksonville Beach Springhill Suites

Shaner Hotels; Jacksonville Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent for their new Springhill Suites Jacksonville Beach. This exciting role involves providing exceptional guest service, managing check-ins and check-outs, and ensuring a seamless experience for guests. Located directly on Jacksonville Beach, this position offers a unique opportunity to be part of a team that blends elegance with style. If you're passionate about hospitality and enjoy working in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• At least one year of customer service experience; hotel experience preferred.
• Good communication skills with guests, management, and co-workers.

Responsibilities

• Provide excellent guest service, including courteous check-in/check-out.
• Process payments and provide information about the hotel and local attractions.

Skills

Customer Service

Communication Skills

Bilingual (English/Spanish)

Computer Skills

Education

High School Diploma or Equivalent

Job description

Front Desk Agent | Jacksonville Beach Springhill Suites

Join to apply for the Front Desk Agent | Jacksonville Beach Springhill Suites role at Shaner Hotels

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest check-ins and check-outs according to hotel standards.
• Process payments, adhere to cash handling and credit policies.
• Generate, print, and distribute daily reports to relevant departments.
• Resolve discrepancies on the room status report with Housekeeping.
• Assist with other duties as assigned.

Responsibilities

Provide excellent guest service, including courteous check-in/check-out, processing payments, and providing information about the hotel and local attractions.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience; hotel experience preferred.
• Good communication skills with guests, management, and co-workers.
• Computer skills preferred.
• Bilingual in English/Spanish is a plus.

About Us

Shaner Hotel Group is a leading hospitality owner-operator with over 65 properties across the US and internationally. We offer various services including hotel development, design, e-commerce, and revenue management. Visit us at www.shanercorp.com.

About The Team

Join our new Springhill Suites Jacksonville Beach Oceanfront, a 156-suite hotel located directly on Jacksonville Beach, featuring ocean views, an oceanfront restaurant, and bar, blending elegance with style.