Front Desk Agent - Hotel Vin Rogers, Autograph Collection

Coury Hospitality; Rogers (AR); Hybride; USD 17 000 - 25 000; Plein temps

Résumé du poste

Hotel Vin Rogers, Autograph Collection, is seeking a warm Front Desk Agent to welcome guests and set the tone from the moment of arrival. You’ll handle check-ins, check-outs, and guest requests with efficiency and genuine hospitality.

As part of an opening team, you’ll learn hotel systems, collaborate with the team, and contribute to memorable experiences that define day one. Weekend/evening availability is expected.

Qualifications

• Previous hospitality or customer service experience preferred.
• High school diploma or equivalent required.
• Front desk or hotel experience strongly preferred.

Responsabilités

• Greet guests and provide warm, professional check-in/check-out experiences.
• Answer questions, address requests, and offer local recommendations.
• Operate front desk systems efficiently while maintaining high service standards.

Connaissances

Customer service

Communication skills

Multitasking

Hospitality experience

Hotel systems

Formation

High school diploma or equivalent

Outils

Hotel management systems

Description du poste

The Opportunity

We’re looking for a warm, engaging, and service-driven Front Desk Agent to join Hotel Vin Rogers, Autograph Collection.

As one of the first and most important points of contact for our guests, you’ll set the tone for every stay. From welcoming arrivals to handling departures and everything in between, you’ll play a key role in creating seamless, memorable guest experiences from the very first moment.

About Hotel Vin Rogers

Hotel Vin Rogers, Autograph Collection is an exciting new lifestyle boutique hotel in Rogers, Arkansas—and we're building an exceptional opening team to bring it to life.

Joining our team means helping shape the culture, setting the standards, and creating the experiences that will define the hotel from day one. Every Experience Curator plays a critical role in building something special from the ground up.

You should join our team if you believe...

• Every guest deserves a warm and genuine welcome.
• First impressions set the tone for the entire stay.
• Hospitality is about connection, not just service.
• Details matter in every interaction.
• Teamwork creates seamless guest experiences.
• Every arrival is an opportunity to create something memorable.

You're a great fit for this role if you love...

• Welcoming guests with energy, warmth, and professionalism.
• Creating smooth and memorable check-in and check-out experiences.
• Assisting guests with questions, requests, and local recommendations.
• Solving problems quickly and confidently.
• Working in a fast-paced, guest-facing environment.
• Being part of a team building something from the ground up.

We're excited to have you join us because you...

• Have hospitality or guest service experience preferred.
• Communicate clearly, warmly, and professionally.
• Stay calm and focused in busy or high-pressure moments.
• Enjoy helping guests feel valued and cared for.
• Are comfortable learning hotel systems and processes.
• Want to be part of an opening team creating something special from day one.

REQUIREMENTS

Educational and Experience Requirements

• Previous hospitality or customer service experience preferred.
• High school diploma or equivalent required.
• Front desk or hotel experience strongly preferred.

Qualifications, Skills and Abilities

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency and willingness to learn hotel systems.
• Flexible availability, including weekends, evenings, and holidays.
• Professional, positive, and guest-focused attitude.

Ready to Create Something Special?

If you're passionate about hospitality, love creating meaningful guest connections, and want to be part of an opening team that will define a new hotel from day one, we'd love to meet you.

Come help us open Hotel Vin Rogers, Autograph Collection. Your story starts here.