Front Desk Agent

NWA Daily LLC; Rogers (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Hotel Vin Rogers, Autograph Collection, is opening in Rogers, Arkansas, and is seeking a Front Desk Agent to welcome guests and manage check-in and check-out experiences. You’ll be one of the first contacts, delivering warm, efficient service in a fast-paced, guest-facing environment while supporting an opening team shaping our service standards from day one.

Previous hospitality or customer service experience is preferred, with a high school diploma or equivalent required, and weekend/evening

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency and willingness to learn hotel systems.
• Flexible availability, including weekends, evenings, and holidays.
• Professional, positive, and guest-focused attitude.

Responsibilities

• Create smooth and memorable check-in and check-out experiences.
• Assist guests with questions, requests, and local recommendations.
• Resolve problems quickly and confidently in a fast-paced, guest-facing environment.
• Be part of an opening team shaping service standards from day one.

Skills

Strong communication

Interpersonal skills

Multitasking

Basic computer proficiency

Guest-focused attitude

Education

High school diploma or equivalent

Job description

Front Desk Agent - Hotel Vin Rogers, Autograph Collection

Full-time

5501 West Madison Avenue, Rogers, AR 72758 US

About Us

We are experts in lifestyle, boutique hotels and restaurants. We create meaningful guest experiences through thoughtful service, elevated design, and genuine hospitality. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

The Opportunity

We’re looking for warm, engaging, and service-driven Front Desk Agents to join the opening team at Hotel Vin Rogers, Autograph Collection.

As one of the first and most important points of contact for our guests, you’ll set the tone for every stay. From welcoming arrivals to handling departures and everything in between, you’ll play a key role in creating seamless, memorable guest experiences from the very first day we open.

Why You'll Love Being Part of the Opening Team

Opening a hotel is a rare opportunity—one that doesn't come around often. As a member of our opening team, you'll help shape the culture, establish our service standards, and create the experiences that will define Hotel Vin Rogers from the very first guest.

This is your chance to build something special alongside a team of passionate Experience Curators who share your commitment to genuine hospitality. Together, we'll create traditions, celebrate milestones, and set the foundation for a hotel our guests, community, and team members will be proud of for years to come.

If you've ever wanted to be part of something from the very beginning, this is your opportunity.

About Hotel Vin Rogers

Hotel Vin Rogers, Autograph Collection is an exciting new lifestyle boutique hotel opening in September 2026 in Rogers, Arkansas—and we're building an exceptional opening team to bring it to life.

Joining our opening team means helping shape the culture, setting the standards, and creating the experiences that will define the hotel from day one. Every Experience Curator plays a critical role in building something special from the ground up.

You should join our team if you believe...

Every guest deserves a warm and genuine welcome.

First impressions set the tone for the entire stay.

Hospitality is about connection, not just service.

Details matter in every interaction.

Teamwork creates seamless guest experiences.

Every arrival is an opportunity to create something memorable.

Welcoming guests with energy, warmth, and professionalism.

Creating smooth and memorable check-in and check-out experiences.

Assisting guests with questions, requests, and local recommendations.

Solving problems quickly and confidently.

Working in a fast-paced, guest-facing environment.

Being part of a team building something from the ground up.

We're excited to have you join us because you...

Have hospitality or guest service experience preferred.

Communicate clearly, warmly, and professionally.

Stay calm and focused in busy or high-pressure moments.

Enjoy helping guests feel valued and cared for.

Are comfortable learning hotel systems and processes.

Want to be part of an opening team creating something special from day one.

REQUIREMENTS

Educational and Experience Requirements

Previous hospitality or customer service experience preferred.

High school diploma or equivalent required.

Front desk or hotel experience is a plus but not required.

Qualifications, Skills and Abilities

Strong communication and interpersonal skills.

Ability to multitask in a fast-paced environment.

Basic computer proficiency and willingness to learn hotel systems.

Flexible availability, including weekends, evenings, and holidays.

Professional, positive, and guest-focused attitude.

Ready to Create Something Special? If you're passionate about hospitality, love creating meaningful guest connections, and want to be part of an opening team that will define a new hotel from day one, we'd love to meet you. Come help us open Hotel Vin Rogers, Autograph Collection. Your story starts here.

Interested in this job?