Front Desk Agent | Holiday Inn Express

JDK Management Co.; Bloomsburg (Columbia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A Holiday Inn Express in Bloomsburg, PA, is looking for a part-time Front Desk Agent. The role involves processing guest reservations, providing information about hotel services, and maintaining safety protocols. Ideal candidates should possess strong communication skills and enjoy working with people. Opportunities for growth and a fun work environment are offered.

Benefits

Competitive wages

Discount Program

Medical insurance

Dental and vision plans

Paid Time Off (PTO)

401(k) Plan with company match

Advancement opportunities

Commitment to professional development

Qualifications

• Ability to stand for long periods.
• Lift/carry up to 50 lbs.
• Sound judgment and discretional skills.

Responsibilities

• Process guest reservations and changes.
• Provide information about hotel policies and services.
• Respond to guest needs and complaints.

Skills

Communication

Interpersonal Skills

Organization

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Designed for the smart traveler, Holiday Inn Express means a clean, consistent, and comfortable stay whenever you need to be there in person. We believe any business or personal journey is worth it when a real connection is part of the story. We're there. So you can be too.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Holiday Inn Express as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!

Holiday Inn Express in Bloomsburg, PA, is seeking an upbeat part-time Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.

• Part-Time, 2nd Shift

Job Summary:

• Process guest reservations and changes, including collecting payment
• Provide information about hotel policies, services, and amenities
• Maintain all safety and privacy protocols
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments
• Maintain cleanliness of front desk and lobby as needed

• High school diploma or equivalent
• Some weekend and holidays required
• Ability to stand for long periods
• Lift/carry up to 50 lbs.
• Must have sound judgment and discretional skills and be able to work with little or no supervision
• Proficient with standard Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
• Organization and time management skills are required
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities

• Competitive wages
• Discount Program
• Medical insurance - based on benefits eligibility of employment status
• Dental and vision plans - based on benefits eligibility of employment status
• Paid Time Off (PTO)
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly TEAM work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. -EOE-