Front Desk Agent | Holiday Inn Express

JDK Management Company; Bloomsburg (Columbia County); On-site; USD 10,000 - 60,000; Part time

Job summary

Holiday Inn Express in Bloomsburg, PA, is seeking a part-time Front Desk Agent. The ideal candidate will have strong communication skills and enjoy working with people. Responsibilities include processing reservations, providing information, and maintaining safety protocols. Join a friendly team with opportunities for growth and competitive benefits.

Benefits

Competitive wages

Discount Program

Medical, dental, and vision insurance

Paid Time Off (PTO)

401(k) plan with company match

Opportunities for advancement

Professional development support

Fun, fast-paced, friendly team environment

Qualifications

• Availability to work some weekends and holidays.
• Ability to stand for long periods.
• Lift/carry up to 50 lbs.

Responsibilities

• Process guest reservations and changes, including collecting payments.
• Provide information about hotel policies, services, and amenities.
• Respond to guest needs and complaints.

Skills

Communication

Organizational Skills

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Designed for the smart traveler, Holiday Inn Express offers a clean, consistent, and comfortable stay whenever you need to be there in person. We believe every business or personal journey is worth it when a genuine connection is part of the story. We're there. So you can be too.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Holiday Inn Express and other well-known hotel and restaurant brands. Whether joining us for a year or a career, there are endless opportunities to learn, grow, contribute, and succeed.

Holiday Inn Express in Bloomsburg, PA, is seeking an upbeat part-time Front Desk Agent to join its dynamic team. Our ideal candidate has strong communication skills and enjoys working with people.

Job Details

• Part-Time, 2nd Shift

Job Responsibilities

• Process guest reservations and changes, including collecting payments
• Provide information about hotel policies, services, and amenities
• Maintain all safety and privacy protocols
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments
• Maintain cleanliness of front desk and lobby as needed

Minimum Requirements

• High school diploma or equivalent
• Availability to work some weekends and holidays
• Ability to stand for long periods
• Lift/carry up to 50 lbs
• Sound judgment and discretion; ability to work independently
• Proficiency with Windows-based programs like Microsoft Word and Excel
• Ability to operate basic office equipment such as copiers, fax machines, printers, and phones
• Strong organizational and time management skills
• Excellent communication and interpersonal skills to interact with diverse personalities

Benefits

• Competitive wages
• Discount Program
• Medical, dental, and vision insurance (based on employment eligibility)
• Paid Time Off (PTO)
• 401(k) plan with company match
• Opportunities for advancement
• Professional development support
• Fun, fast-paced, friendly team environment

The above statements describe the general nature and level of work performed by personnel in this role. They are not exhaustive of all responsibilities, duties, and skills required.

-EOE-