Front Desk Agent at Renaissance Westerville Hotel

Concord Hospitality Enterprises; Westerville (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel team as a Front Desk Agent, where you'll provide exceptional service and create memorable experiences for guests. We value a culture of respect and support, offering a friendly environment for growth. Your role involves assisting guests, managing payments, and ensuring satisfaction. If you are passionate about hospitality and enjoy engaging with others, this is the perfect opportunity for you!

Qualifications

• Passionate, responsible individuals with a friendly personality.
• Enjoy engaging with others and creating positive moments.

Responsibilities

• Assist guests with courtesy and professionalism.
• Maintain high standards of service and hospitality.
• Handle guest concerns and manage payments accurately.

Skills

Customer Service

Professionalism

Communication

Job description

Join Our Team as a Front Desk Agent at Renaissance Westerville Hotel

Apply now for the Front Desk Agent role at Concord Hospitality Enterprises.

Position: Front Desk Superstar

Starting Pay: $16.00 per hour

Why Join Us?

At Renaissance Westerville Hotel, we are more than just a hotel—we are a family. We foster a culture of respect, support, and growth, dedicated to delivering exceptional service and creating memorable experiences for our guests.

Your Role:

• Assist guests with courtesy, professionalism, and efficiency, ensuring their needs are met promptly.
• Maintain high standards of service and hospitality to exceed guest expectations.
• Handle guest concerns gracefully and efficiently to ensure satisfaction.
• Manage guest charges and payments accurately, following cash handling procedures.
• Protect guest privacy and handle mail and messages professionally.
• Promote our hotel brand and programs, providing insider tips and offers.
• Communicate effectively with all departments for seamless guest experiences.
• Respond promptly to calls, visitors, and team requests at the front desk.
• Be familiar with hotel safety and emergency procedures to ensure safety and security.

What We're Looking For:

We seek passionate, responsible individuals with a friendly personality who enjoy engaging with others and creating positive moments.

Join Us Today!

Start your journey with Concord Hospitality and Renaissance Westerville. Apply now to be part of a team where your talents are valued, and your potential is limitless!

Note: We are an EEO employer M/F/D/V and maintain a drug-free workplace.