Front Desk Agent

The Crescent Hotels Group; Wisconsin; On-site; USD 28,000 - 36,000; Full time

Job summary

A leading hotel group seeks a Front Desk Agent to ensure guests enjoy a comfortable stay while acting as the communication link between guests and departments. Ideal candidates will have previous hotel front desk experience and a commitment to outstanding customer service.

Qualifications

• 1 year preferred experience in hotel front desk operations.
• Familiarity with Fosse systems preferred.

Responsibilities

• Main hub of communication between guests and departments.
• Ensure guests have an enjoyable and comfortable stay.

Skills

Customer Service

Communication

Job description

Description

For some, traveling and being away is fun; however, many travelers miss being home. Our Front Desk team makes our hotel feel like home. As a Front Desk Agent, your contribution helps ensure guests have an enjoyable and comfortable stay.

What will I be doing?

You will be responsible for taking care of our guests during their stay. You are the main hub of communication between our guests and all departments. You will play a key role in the hotel's ongoing effort to deliver outstanding customer service and financial profitability.

∗Weekends Required∗

Shifts include 7am-3pm and 3pm-11pm.

Qualifications

Experience in hotel front desk operations preferred.

Experience

• Preferred: 1 year in hotel front desk
• Preferred: 1 year with Fosse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts