FRONT DESK AGENT

The Crescent Hotels Group; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking hospitality group as a Front Desk Agent at the Embassy Suites Chevy Chase Pavilion. This role is perfect for those who thrive in a vibrant environment and are passionate about delivering exceptional guest experiences. You'll be the first point of contact for guests, responsible for greeting and registering them, ensuring they feel welcomed and valued. With competitive wages starting at $23.66 and a great union benefit plan, this position offers not just a job, but a chance to be part of a team that truly cares about your growth and well-being. If you're ready to shine bright in your career journey, this is the opportunity for you!

Benefits

Competitive wages

Union benefit plan

Travel discounts

Discounts at Hilton properties

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Experience in hospitality or front desk operations is a plus.

Responsibilities

• Greet and register guests while providing outstanding service.
• Check guests in and out, ensuring a smooth and pleasant experience.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Embassy Suites Chevy Chase Pavilion is looking for its next great team member to join our Front Office team and fill the role of Front Desk Agent. We offer:

• Competitive wages - Starting pay $23.66
• A great union benefit plan for eligible associates & their family member
• Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Hilton brand properties worldwide.

Here is what you will be doing each day:

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards