Front Desk Agent

Remington Hospitality; Virginia Beach (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Front Desk Agent to join their team in Virginia Beach. This part-time role involves greeting guests, managing check-ins and check-outs, and handling reservations efficiently. Ideal for entry-level candidates, this position offers a chance to develop customer service skills in a dynamic environment.

Responsibilities

• Greet and communicate cordially with guests, checking them in and out.
• Post all charges accurately and manage cash handling.
• Understand reservations and procedures, including taking same-day reservations.

Job description

Join to apply for the Front Desk Agent role at Remington Hospitality.

Responsibilities

1. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
2. Promptly, accurately, and efficiently post all charges.
3. Have complete working knowledge of the Front Office computer or manual system, including all daily transactions and less frequent tasks.
4. Manage cash handling accurately, including receiving cash, checks, and credit card information for hotel charges and making correct change.
5. Review reservations with special requests and work to block rooms accordingly.
6. Know hotel rates, discounts, and how to handle each.
7. Understand reservations and procedures, including taking same-day reservations efficiently, following cancellation and relocation procedures as needed.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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