Front Desk Agent

Huntington Hotel Group; San Luis Obispo (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Career growth

Innovative culture

Vibrant team

Job summary

Huntington Hotel Group in San Luis Obispo, CA is seeking a Guest Experience Specialist to join our Front Desk team. This role handles check-ins/outs, payments, guest inquiries, and guiding guests to our amenities and local hotspots. Part-time, $18.00–$19.00 per hour, with day and afternoon shifts.

Ideal candidates have strong communication skills, a welcoming personality, and a hospitality mindset. Prior front desk experience is a plus but not required as training is provided.

Qualifications

• High School diploma or equivalent.
• Customer service experience with a talent for making people feel welcome.
• Front desk experience is a plus but not required.

Responsibilities

• Greet guests with warmth and professionalism.
• Manage room assignments and key distribution.
• Inform guests about hotel events and services.
• Handle check-ins and check-outs smoothly, creating positive first and last impressions.
• Process payments and prepare guest invoices.
• Keep the front desk organized, clean, and safe.
• Assist guests with hotel amenities and local hotspots.
• Recommend dining, entertainment, and shopping options nearby.
• Coordinate guest communications with proper departments.
• Arrange transportation for guests.
• Respond calmly during emergencies.
• Answer calls promptly with a friendly demeanor.
• Assist guests with in-room features for comfort.
• Log and follow up on guest feedback to ensure satisfaction.
• Promote current rates and packages to guests.
• Provide tours of guestrooms and meeting spaces.

Skills

Customer service

Communication

Hospitality mindset

Professionalism

Attention to detail

Flexible schedule

Education

High School diploma or equivalent

Job description

Join the Huntington Hospitality Team!

Your Career Starts Here — Let's Redefine Hospitality Together!

San Luis Obispo, CA

$18.00 - $19.00 per hour

Wage Range - #18-19/hr DOE

At Huntington, we're not just managing and developing world-class Marriott and Hilton branded hotels—we're shaping the future of hospitality. If you're passionate about guest experiences and eager to grow in a dynamic, fast-paced environment, your next adventure starts here.

Why Huntington?

• Career Growth: Learn from industry leaders and gain hands-on experience.
• Innovative Culture: Thrive in a team that values creativity, performance, and fresh ideas.
• Vibrant Team: Work alongside passionate professionals committed to excellence.

Position: Guest Experience Specialist

Reports To: Front Office Manager

What You'll Do

• Be the friendly face of our hotel, greeting guests with warmth and professionalism.
• Efficiently manage room assignments and key distribution.
• Stay informed about hotel events, ensuring smooth guest experiences.
• Handle check-ins and check-outs seamlessly, creating memorable first and last impressions.
• Process payments and prepare accurate guest invoices.
• Keep the front desk organized, clean, and safe.
• Serve as the go‑to expert for hotel amenities and local hotspots.
• Recommend top dining, entertainment, and shopping options nearby.
• Manage guest communications, including mail and messages, with discretion.
• Coordinate transportation arrangements like a pro.
• Respond calmly and effectively during emergencies.
• Answer calls promptly with a friendly, professional demeanor.
• Assist guests with in‑room features for maximum comfort.
• Log and follow up on guest feedback to ensure satisfaction.
• Communicate guest needs to the right departments quickly and clearly.
• Resolve billing issues with attention to detail and accuracy.
• Handle transactions securely and with integrity.
• Master property management systems and tech tools to streamline operations.
• Promote current rates, offers, and hotel packages with enthusiasm.
• Conduct engaging tours of guestrooms and meeting spaces for prospective guests.
• Jump in wherever needed with a positive, can‑do attitude.

What We're Looking For

• High School diploma or equivalent required.
• Customer service experience with a talent for making people feel welcome.
• Previous hotel front desk experience is a plus but not required.

Key Skills For Success

• Strong communication skills: read, write, and speak clearly and confidently.
• Flexible schedule: available for varied shifts as business demands.
• Hospitality mindset: anticipate guest needs and deliver personalized service.
• Professionalism: maintain a polished appearance and demeanor.
• Attention to detail: actively listen and focus on guest interactions.

Position Information

• Position: Front Desk Agent
• Status: Part Time
• Pay Range: $18.00 - $19.00/hr
• Shift: First (Day), Second (Afternoon)
• Req #: 11091588
• Date Posted: August 03, 2026
• Location: 701 Froom Ranch Way, San Luis Obispo, US, CA, 93405
• Job Category: Hourly