Front Desk Agent

Makeready-LL; New Orleans (LA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Maternity/paternity leave

Pet insurance

401k matching

Dependent care reimbursement

Student loan repayment program

Job summary

The Eliza Jane in New Orleans, LA is seeking a Full Time Front Desk Agent. You will welcome guests, assign rooms, and handle check-in/check-out procedures at a busy hotel. This role requires providing information about our property and payment methods, with a focus on courteous, professional guest service.

The position is based on-site in New Orleans and involves standing for extended periods. A personable, patient approach and ability to resolve guest requests with urgency are essential to

Responsibilities

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requests
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

Full Time The Eliza Jane, New Orleans, LA, US

22 days ago Requisition ID: 6763

Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.

Requested Tasks

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requests
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.