Front Desk Agent

Makeready-LL; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO exchange

Maternity/Paternity leave

Pet insurance

401(k) with company match

Student loan repayment

Job summary

Makeready LLC in Nashville, TN is seeking a friendly Front Desk Agent to warmly greet guests, manage check-in/check-out, and provide information about rooms and local amenities. This full-time role requires a patient, professional demeanor, the ability to stand for extended periods, and a genuine passion for hospitality.

You will coordinate payments, respond to requests promptly, and help guests create memorable visits.

Qualifications

• Experience in guest services or hospitality is preferred.
• Strong communication and interpersonal abilities.
• Professional and welcoming presence at the front desk.

Responsibilities

• Welcome guests upon arrival and assign rooms.
• Provide information about hotel, available rooms, and amenities during check-in.
• Inform guests about payment methods and verify cards on file or collect upon arrival.
• Perform all check-in and check-out tasks.
• Respond to requests in a timely and professional manner.
• Maintain an approachable and personable demeanor.
• Handle guest needs with a sense of urgency.
• Stand for extended periods as required.

Skills

Customer service

Communication skills

Professional demeanor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

Full Time Noelle, Nashville, TN, US

5 days ago Requisition ID: 6754

Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.

Requested Tasks

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requests
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self.

We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.