Front Desk Agent

Noble House Hotels & Resorts; Naples (FL); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

LTD/STD

Life insurance

PTO

401k

Resort discounts

Flexible scheduling

Training and certifications

Tuition reimbursement

Job summary

Inn on Fifth is hiring a Front Desk Associate to join our team in Naples, FL. You will be the first and last impression for guests, setting a positive tone and ensuring a smooth experience from arrival to departure.

We seek someone with a dynamic personality who can welcome guests from diverse backgrounds, provide information about local attractions, and help resolve issues to ensure memorable stays at Inn on Fifth, part of Noble House Hotels & Resorts.

Qualifications

• Friendly, dynamic personality to welcome guests.
• Strong customer service orientation and communication skills.
• Ability to provide information about local area attractions and hotel services.

Responsibilities

• Greet guests at the front desk and manage check-in/check-out procedures.
• Provide accurate information about the property and local area attractions to guests.
• Address guest inquiries and resolve issues to enhance the guest experience.

Job description

Description

The Inn on Fifth is seeking a Front Desk Associate to join our amazing team! As the first and last person a guest sees gives us the opportunity to set the tone for the guest experience and the opportunity to correct any issues upon departure. Positioned in the lobby of the hotel the front desk is a hub for guests to receive information and ask questions about the property and the local area attractions. We are looking for an individual with a dynamic personality to take ownership of guests from all backgrounds to make them feel welcome and appreciated.

Our CULTURE:

The passion of our people is our greatest asset, we are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract Unique People. If you are about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our Inn on Fifth Family.

The OFFER:

In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Resort discounts, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.

Inn on Fifth is deeply committed to Diversity, Equity, and Inclusiveness:

Inn on Fifth encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

Inn on Fifth is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.