Front Desk Agent

Hotel Earl; Michigan; On-site; USD 30,000 - 40,000; Full time

Job summary

Join the team at a beautiful resort in Michigan as part of the Guest Services department. This seasonal role offers the chance to assist guests, provide information about the resort, and ensure a memorable experience. Ideal candidates are dependable and detail-oriented, with a passion for customer service. Opportunities for growth and advancement are available, along with housing and staff discounts.

Benefits

Housing on property

Staff discounts resort wide

Qualifications

• Previous experience in hotel or service-oriented role preferred.
• Willingness to learn and adapt.

Responsibilities

• Assist guests with reservations and check-in process.
• Provide information about the hotel and local attractions.
• Work collaboratively with team members to enhance guest experience.

Skills

Dependability

Attention to Detail

Communication

Job description

Become part of the team at Drummond Island Resort! Drummond Island Resort is a 2,200 acre resort with vast offerings including rental cabins, 40 hotel rooms, The Rock Golf Course, Turtle Ridge off-road park, the Cedars, 2 restaurants and banquet spaces.

We are looking for seasonal full time, hardworking, dependable and detail-oriented persons to work in our Guest Services department. This is a seasonal opportunity May through mid-October 2024 with the potential for growth and advancement.

Previous experience at a hotel or in another service-oriented role is preferred, but we are happy to teach the right candidate.

Job Duties:

-Assist guests in making reservations, guide them through the check-in process, and address any needs that arise during their stay.

-Be an enthusiastic guide to Drummond Island Resort, offering guests information about the hotel and surrounding area and suggesting things to do and places to visit.

-Communicate in a clear and friendly manner with guests and co-workers.

-Work as part of a team, with a focus on anticipating needs and creating a memorable visit for our guests.

Housing on property is available. Staff receive discounts resort wide.