Front Desk Agent

Workstream; Laurel (MT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Life insurance

401k Matching

Employee discounts

Flexible scheduling

Job summary

Best Western Yellowstone Crossing in Laurel, MT is seeking a Front Desk Agent to warmly welcome guests and ensure a smooth stay. You will manage reservations, check-ins and check-outs, answer inquiries, and keep the front desk organized and inviting.

We offer comprehensive benefits, 401k matching, employee discounts, and flexible scheduling, with shifts including weekends and holidays. High school diploma and strong communication are required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Availability for day, night, or weekend shifts.

Responsibilities

• Greeting guests with enthusiasm and professionalism
• Managing reservations and check-ins/check-outs efficiently
• Handling guest inquiries and providing information about the facility
• Maintaining a clean and organized front desk area

Skills

Communication

Interpersonal skills

Fast-paced environment

Education

High school diploma

Job description

Urgent Opportunity: Talented Front Desk Agent Needed!

Are you looking for a dynamic workplace where every day brings new challenges? Do you thrive in a fun and loving environment that values your skills? If so, we want you to join our team!

As a Front Desk Agent, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring their experience is exceptional. This is a fantastic opportunity to develop your customer service skills while enjoying great benefits such as:

Key Responsibilities:

• Greeting guests with enthusiasm and professionalism
• Managing reservations and check-ins/check-outs efficiently
• Handling guest inquiries and providing information about the facility
• Maintaining a clean and organized front desk area

What We Offer:

• Comprehensive Benefits: Dental, vision, and life insurance
• 401k Matching: Secure your future with our matching program
• Employee Discounts: Enjoy exclusive discounts on our services
• Flexible Scheduling: Opportunities for various shifts, including weekends and holidays

Qualifications:

• High school diploma required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Availability for day, night, or weekend shifts

Location: Best Western Yellowstone Crossing 205 SE 4th St, Laurel, MT 59044, USA

Yellowstone National Park is something everyone should see at least once in a lifetime, and our Laurel hotel is the perfect place to stay while discovering the beauty of this region.
Our Yellowstone area hotel features a hot tub, plenty of truck parking and a friendly staff. Our complimentary full breakfast is hearty, delicious and the perfect start to your day. Indulge in biscuits and gravy, waffles, Danishes, fruit, and bagels. Chilled juices and Folgers complete the most important meal of the day.
Depend on our Laurel, Montana hotel to be your home away from home as you discover the beauty of the Park. Bear Tooth Pass near Red Lodge is just minutes away, and there is an incredible golf course and sporting events at the nearby sports complex. From rodeos to concerts, there is plenty to do beyond Yellowstone, too.