Front Desk Agent

ARK; Laurel (MD); On-site; USD 23,419 - 26,174; Full time

Job summary

ARK is seeking a welcoming Hotel Front Desk Attendant in Laurel, MD. You will be the first point of contact for guests, handling check-in and check-out with a focus on creating a positive, lasting impression.

Your multitasking and guest-first approach will drive a seamless stay. Responsibilities include onboarding guests, resolving issues, presenting information about local attractions, and assisting with special requests to ensure a memorable experience.

Responsibilities

• Greet guests and assist with check-in and check-out
• Provide information about local attractions and services
• Respond to guest requests and resolve issues to ensure satisfaction

Job description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation: $17 - $19 hourly