Enable job alerts via email!

Front Desk Agent

General Hotels Corporation

Kendall Township (IL)

On-site

USD 30,000 - 45,000

Full time

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading hospitality company, General Hotels Corporation, is seeking a friendly Front Desk Agent to ensure a joyful experience for all guests. In this role, you'll interact with guests and perform essential front desk tasks at our hotel, demonstrating exceptional customer service and multitasking abilities. The position offers a chance to be part of a long-established team committed to excellence in service and guest satisfaction.

Benefits

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

401(k) with company match

Hotel Room Discounts

Generous Time Off Package

Qualifications

Must have excellent customer service skills.
Strong verbal and written communication is essential.
Experience with hotel front desk software is preferred.

Responsibilities

Greet and check guests in and out of the hotel.
Manage phone calls and assist guests with inquiries.
Ensure accurate record-keeping and maintain front desk cleanliness.

Skills

Customer service skills

Strong communication skills

Ability to multitask

Attention to detail

Basic math skills

Flexibility

Tools

Hotel front desk software

3 days ago Be among the first 25 applicants

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

The Front Desk Agent is responsible for a variety of tasks, including:

Greeting guests as they arrive at the hotel
Checking guests in and out of the hotel
Answering phone calls and responding to emails
Assisting guests with any questions or concerns they may have
Maintaining accurate records of guest information and room assignments
Handling cash and credit card transactions
Providing information about hotel amenities and local attractions
Ensuring that the front desk area is clean and organized

The ideal candidate for this position will possess the following skills:

Excellent customer service skills
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Ability to work well under pressure
Proficiency in using hotel front desk software and equipment
Basic math skills
Flexibility to work different shifts, including weekends and holidays

Benefits Include

Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”)
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

Referrals increase your chances of interviewing at General Hotels Corporation by 2x

Get notified about new Customer Service Representative jobs in Yorkville, IL.