Front Desk Agent

Chartwell Hospitality; Franklin (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent, where your warm and helpful nature will create lasting impressions for guests. You'll be responsible for delivering outstanding service, checking in guests, and handling transactions, all while ensuring a positive guest experience in a dynamic environment.

Benefits

Professional Growth and Development Opportunities

Travel Discounts

Qualifications

• Fluent in reading, writing, and speaking English.
• Comfortable using a computer.
• Ability to handle cash and credit card transactions.

Responsibilities

• Welcome and serve guests in person and over the phone.
• Check guests in and out efficiently.
• Provide exceptional customer service and create a positive first impression.

Skills

Excellent English communication skills

Problem-solving

Customer service

Tools

Computer software

Job description

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Join to apply for the Front Desk Agent role at Chartwell Hospitality

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, You Will

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone everyday.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
  
  

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Benefits

• Professional Growth and Development Opportunities
• Compensation: Based on Experience
• Travel Discounts

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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