Front Desk Agent

Vail Resorts; Colorado; On-site; USD 10,000 - 60,000; Part time

Job summary

Join Vail Resorts as a Front Desk Associate for the Summer Seasonal 2025. This role offers the opportunity to engage with guests, assist with check-ins and check-outs, and handle customer needs, all while enjoying the beautiful mountain environment. With competitive pay, professional development, and various employee perks, this position can be a great starting point in hospitality.

Benefits

Free passes for employees

Discounted lift tickets for friends and family

Free ski lessons

Employee discounts on lodging, food, gear

401(k) Retirement Plan

Excellent training and professional development

Referral Program

Qualifications

• Fluency in English required.
• Strong computer skills preferred.

Responsibilities

• Work face to face with customers.
• Check guests in and out.
• Handle all customer needs.
• Maintain professional appearance and demeanor.
• Resolve discrepancies with guest bills.

Skills

Communication

Computer Skills

Job description

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.

Job Specifications

• Starting Wage: $20/hr
• Employment Type: Summer Seasonal 2025
• Shift Type: Full Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: Yes

Job Responsibilities

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Somewhat strong computer skills

The expected pay range is$20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 509090
Reference Date:06/12/2025
Job Code Function:Front Office