Front Desk Agent

Bask Hotel; Carolina City (NC); Presencial; USD 16 000 - 23 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced PTO Plan

Paid Training

Fantastic Company Culture

Resumo da oferta

Crown Hotel & Travel Management, LLC seeks a Front Desk Agent in Morehead City, NC. This part-time role requires weekend work and paying $14.00 per hour. Responsibilities include reservations, guest services, and handling payments while ensuring guest satisfaction.

Applicants should have a high school diploma or equivalent, basic computer skills, and strong communication. The position includes paid training and benefits.

Qualificações

• Basic computer skills including word processing.
• Excellent communication and interpersonal skills are required.
• Strong organization and time-management skills are essential.
• Must be able to perform physical tasks and lift up to 20 pounds.

Responsabilidades

• Receive accommodation reservations from visitors.
• Take guest details including payment information.
• Allocate rooms to all guests.
• Provide information about hotel procedures, policies, and facilities.
• Provide tourism information to guests and handle concerns.
• Issue receipts and ensure safety and security of guests.
• Balance cash drawer at the end of each shift.
• Maintain guest reservations per security requirements.
• Assist with training and uniforms; perform routine cleaning.
• Report repairs and manage requests as needed.
• All other assigned duties.

Conhecimentos

Basic computer skills

Excellent communication

Interpersonal skills

Organization & time management

Physical stamina

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

General Manager Morehead City, NC, US

2 days ago Requisition ID: 1834

Salary Range: $14.00 To $14.00 Hourly

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.

Part-Time

• Insurance (Medical, Dental and Vision)
• Supplemental Insurance
• Enhanced Paid Time Off (PTO) Plan
• Paid Training
• Fantastic Company Culture

Job Responsibilities

• Receiving accommodation reservations from visitors
• Taking the details of all arriving guests including payment information
• Allocating rooms to all guests
• Providing information to guests about the procedures, policies, and facilities of the hotel
• Providing the guest with the necessary tourism information
• Handling all customer concerns and queries
• Issuing receipts to the guests
• Ensuring the safety and security of all guests
• Maintain all guest reservations in accordance with credit card security requirements
• Balance and properly account for cash drawer at the desk for each shift
• Maintain all training requirements as set forth by General Manager
• Assisting guests with safety deposit box forms and keys as outlined by GM
• Wear a provided uniform and name tag at all times on the property
• Perform routine cleaning throughout the work area
• Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
• Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
• Respond to guest’s requests for immediate repairs
• Report lost-and-found items in accordance with hotel procedures
• All other assigned duties

Qualifications/Requirements

• High school diploma or equivalent
• Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must display very good organization and time management skills
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
• Must be able to regularly lift and carry up to 20 pounds without assistance
• To always maintain a high standard of personal hygiene and appearance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.