Front Desk Agent

Travelodge Brunswick Near Frederick; Brunswick (MD); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Great benefits package

Promotional opportunities

Fun work environment

Job summary

Travelodge Brunswick Near Frederick is searching for a Front Desk Agent. Responsibilities include managing guest check-ins/check-outs, handling reservations, and providing local recommendations. Candidates should have a high school diploma and experience with IHG hotels is preferred. The job offers a fun work environment with a benefits package including a leading 401K plan. The hourly wage is $15.00. Apply now to join a growing team!

Qualifications

• Experience with an IHG branded hotel highly desired.
• Stable work history required.
• Must maintain composure and objectivity under pressure.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.

Skills

Time management

Customer service

Teamwork

Microsoft Office

Education

High School diploma or equivalent

Tools

Reservations system

Computer equipment

Job description

Front Desk Agent

Travelodge Near Frederick by Wyndham

We are currently searching for a Front Desk Agent for the Travelodge Near Frederick by Wyndham.

Benefits

• It’s a fun company to work for!
• We recognize efforts and reward results
• Great benefits package, including industry leading 401K
• Promotional opportunities with a growing company
• $15.00/hour

Responsibilities

• Greet guests and manage check-ins and check-outs
• Handle reservations, cancellations, and room assignments
• Assist guests with questions, directions, and local recommendations
• Address and resolve guest concerns professionally
• Maintain accurate guest records and room key inventory
• Support front desk operations as needed

Requirements

• Experience with an IHG branded hotel highly desired
• Be able to manage time effectively, complete required tasks on time
• Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience

• High School diploma or equivalent required
• Stable work history required
• Strong understand of Microsoft Office products (Excel, Word, Outlook)
• Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!
• Must be able to convey information and ideas clearly
• Must maintain composure and objectivity under pressure
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.