Front Desk Agent

Mountain Capital Partners; Brian Head (UT); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Free season pass

Discounts on food and rentals

Free transportation to shifts

Job summary

Mountain View Lodge in Brian Head, UT is seeking a Front Desk Agent for Summer 2026. The role involves greeting guests, handling reservations, and guiding them about local attractions and lodge amenities.

You will check guests in/out, process payments, and coordinate with housekeeping to ensure rooms are ready. This seasonal position requires strong communication and a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Able to work flexible shifts, including weekends, holidays, and evenings.
• Must pass a background check.
• Able to sit for long periods and lift up to 50 lbs.
• Detail-oriented, reliable and team-oriented.
• Proficient with computer systems.

Responsibilities

• Manage phone and online reservations accurately and efficiently.
• Register guests and collect required information at check-in.
• Provide guests with information about rooms, rates, amenities and local recommendations.
• Process payments, verify credit card details and maintain records.
• Coordinate guest questions or concerns with professionalism.
• Coordinate with housekeeping to ensure rooms are guest-ready.
• Complete additional duties to support team operations.

Skills

Verbal communication

Written communication

Customer service

Computer skills

Education

High School Diploma or GED

Job description

Front Desk Agent – Summer 2026

Job Details: Location: Brian Head Resort – BRIAN HEAD, UT 84719. Position Type: Seasonal. Salary Range: $15.00–$15.00 hourly. Job Shift: Any.

Location: Mountain View Lodge | Department: Housekeeping. Type: Seasonal | Start Date: May 2026 | End Date: September 2026.

Friendly, organized, and ready to be the first impression guests remember?

What You’ll Do:

• Manage phone and online reservations with accuracy and efficiency.
• Register guests and collect required information upon arrival.
• Provide guests with info about rooms, rates, amenities, and local recommendations.
• Process payments, verify credit card details, and maintain accurate records.
• Coordinate guest questions or concerns with professionalism and care.
• Coordinate with housekeeping to ensure rooms are guest‑ready.
• Complete additional duties as assigned to support team operations.

Qualifications – What We’re Looking For:

• Has a high school diploma or GED.
• Possesses strong verbal and written communication skills.
• Can work flexible shifts, including weekends, holidays, and evenings as needed.
• Handles guest concerns with patience and professionalism.
• Can pass a background check.
• Ability to sit for long periods of time, and lift up to 50 lbs.
• Is detail-oriented, reliable, and team-oriented.
• Ability to use a computer professionally and efficiently.

Why You’ll Love It Here:

• Free season pass + access to partner mountains.
• Discounts on food, retail, rentals, and lessons.
• Meet great people and make a difference!
• Free transportation to and from work for scheduled shifts!

Ready to welcome guests and make their stay exceptional from the start? Apply now to become a Front Desk Agent at Mountain View Lodge!