Front Desk & Admin Coordinator — Insurance Support

Socket.dev; Fairhope (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible Spending Account (FSA)

Life insurance coverage

Disability coverage and PTO

Job summary

Legacy Risk Solutions is seeking a professional, organized Receptionist/Administrative Coordinator to be the first point of contact in our office. Based in Gainesville, GA, the role offers diverse administrative support across departments and opportunities for growth within the insurance industry.

The ideal candidate is highly organized, thrives in a fast-paced environment, and provides exceptional internal and external customer service.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of administrative or receptionist experience.
• Proficiency in Microsoft Office 365, including Outlook, Word, Excel, and Windows applications.
• Excellent verbal and written communication skills with a customer‑focused mindset.
• Strong organizational skills with the ability to prioritize multiple tasks and consistently meet deadlines.
• Ability to maintain confidentiality while handling sensitive company information.
• Experience with agency management systems (Applied Epic) is preferred but not required.

Responsibilities

• Greet and welcome visitors, clients, and guests while providing a positive first impression of Legacy Risk Solutions.
• Answer, screen, and direct incoming phone calls and respond to general inquiries via phone and email.
• Maintain a clean, organized, and professional reception area and common spaces.
• Receive, sort, scan, and distribute incoming mail and deliveries while processing outgoing mail.
• Print and mail invoices, certificates of insurance, auto ID cards, proposals, and policy books.
• Process Accounting, Licensing, and Contracts correspondence by scanning, routing, scheduling, and assigning tasks within the agency management system.
• Download, organize, and assign webmail and unassigned workflows in the agency management system.
• Maintain shared company calendars and assist with scheduling meetings and travel arrangements.
• Generate monthly production reports, quarterly sales scorecards, pivot tables, and ad hoc reporting as requested.
• Coordinate company meetings, employee events, catering, and recognition activities including bereavement, retirement, and new baby celebrations.
• Order and maintain office and breakroom supplies while managing vendor orders as needed.
• Provide general administrative support including filing, copying, scanning, and other clerical duties.
• Support continuous process improvement initiatives and perform other duties as assigned.

Skills

Organizational skills

Customer-focused communication

Multitasking

Self-motivation

Professionalism

Attention to detail

Team collaboration

Discretion/confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Outlook

Word

Excel

Applied Epic

Windows applications

Job description

Legacy Risk Solutions is seeking a professional, organized Receptionist/Administrative Coordinator to be the first point of contact in our office. Based in Gainesville, GA, the role offers diverse administrative support across departments and opportunities for growth within the insurance industry.

The ideal candidate is highly organized, thrives in a fast-paced environment, and provides exceptional internal and external customer service.