Front Desk

FSR; Saint Petersburg (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Front Desk Associates to enhance the guest experience at luxury condominiums. This role involves greeting residents and guests, managing building access, and ensuring a safe environment. Ideal candidates will possess excellent communication and customer service skills, with opportunities for career advancement within property management. Join a supportive team that values your contributions and offers training to help you grow in your career. If you thrive in a dynamic environment and enjoy interacting with people, this is the perfect opportunity for you.

Benefits

Career Development Opportunities

Training Courses

Flexible Schedules

Qualifications

• Strong communication and customer service skills are essential for this role.
• Detail-oriented and multitasking abilities are crucial for success.

Responsibilities

• Greet and direct residents, guests, and invitees at the front desk.
• Monitor access to the building and handle deliveries/packages.
• Resolve complaints and maintain daily records.

Skills

Communication Skills

Customer Service Skills

Detail Oriented

Multitasking

Telephone Skills

Job description

Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision.

The ideal candidate possesses strong communication, telephone, and customer service skills in addition to being detail oriented and able to multitask. This opportunity takes place at one of our Luxury High Rise Condominiums in the area of St. Petersburg, FL.

What will you be doing? (Some of your main responsibilities include):

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets, and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Follows safety procedures and strives to maintain a safe work environment

Why join our front desk family? What is in it for you?

• Pay ranges: $17-$20/Hour
• Schedules: FT & PT
• Career Development: Historically, the Front Desk has proven to be the first step into a career in property management, leading to roles such as Team Leader, Administrative Assistant and Property Manager. We also have many training courses in our FirstService University that you can take to further your career while working with us.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

About the company

FirstService Residential, the largest property management company in North America, provides full-service property management solutions to community associations of all types.