Front Desk

Bulldog Swim Academy; Orange (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Training & development

Competitive salary

Flexible Scheduling - Afternoon/Even

Job summary

Bulldog Swim Academy is seeking a friendly Front Desk Associate to welcome guests, handle inquiries, and manage the front desk with a cheerful attitude. You will greet customers, give tours, answer calls, and maintain a neat lobby while handling payments and scheduling.

The ideal candidate has strong communication skills, customer service experience, and comfort with computers and scheduling software in a fast-paced water-safety environment.

Qualifications

• Experience in sales or front desk roles is preferred.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Friendly, professional demeanor and customer-first mindset.
• Proficiency with computers and scheduling software is expected.

Responsibilities

• Greet guests and prospective members as they arrive.
• Provide tours for prospective members and answer questions.
• Respond to inquiries in person, by phone, and via email.
• Maintain a clean, organized lobby and front desk area.
• Accurately record client information and process payments.
• Schedule classes and appointments
• Manage incoming and outgoing correspondence

Skills

Customer service

Communication

Multitasking

Sales experience

Front desk experience

Tools

Scheduling software

Spreadsheets

Job description

Benefits:

• Flexible schedule
• Training & development
• Competitive salary

Benefits/Perks

• Flexible Scheduling- Afternoon/Evenings and weekend mornings
• Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for water safety, we want to hear from you!

Responsibilities:

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence

Qualifications:

• Friendly and professional disposition
• sales, customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment