Front Desk

Mid Atlantic Retina; Newark (DE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) & Profit Sharing

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short & Long Term Disability

Paid Time Off

Bonuses

Job summary

Mid Atlantic Retina is hiring a Front Desk professional to manage patient check-ins/outs, copy insurance cards, and verify referrals. You will enter data in the EMR, schedule appointments, and support daily clinic operations.

The role emphasizes accuracy and courteous patient interaction in a fast-paced setting. The position offers a full-time schedule (Mon–Fri, 7am–5pm with overtime) and a comprehensive benefits package, plus a $1,000 hiring incentive to new hires.

Qualifications

• High school diploma or GED.
• 1 year front desk experience in a medical office or equivalent (desired).
• Knowledge of ICD-10, CPT, Microsoft Office Suite.
• NextGen knowledge preferred but not required.

Responsibilities

• Check patients in and out and copy patient insurance cards.
• Ensure referrals are presented and accurate in the system.
• Enter and verify insurance information in the EMR.
• Schedule patients and assist with other office tasks.

Skills

Front desk experience

ICD-10 knowledge

CPT knowledge

Microsoft Office

NextGen knowledge

Education

High school diploma or GED

Tools

EMR system

NextGen

Job description

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.

Schedule

Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm.

Job Type

Full Time

Qualifications

• High school diploma or GED
• 1 year front desk experience in a medical office or equivalent (desired)
• Knowledge of ICD-10, CPT, Microsoft Office Suite
• Nextgen knowledge preferred but not required

Full Job Description

Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks.

Benefits

• 401(k) & Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Paid Time Off
• Bonuses

Physical & Cognitive Demands

• The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
• Lift or move objects weighing over 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light.
• Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out.
• Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information.
• Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.