Front Desk

Giguere Gymnastics; Leicester (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Giguere Gymnastics in Leicester, MA is seeking a friendly part-time Front Desk team member to welcome families and athletes as soon as they arrive. You will greet visitors, answer phones, process registrations, handle payments, and maintain a tidy lobby while promoting programs and events.

Ideal candidates have strong customer service, enjoy working with children, and can learn gym management software. Evening and weekend availability is required to fit our schedules in a fast-paced, energetic

Qualifications

• Strong customer service and interpersonal communication skills.
• Friendly, outgoing, and comfortable working with children and families.
• Basic computer proficiency and ability to learn scheduling/registration software.
• Reliable, punctual, and detail-oriented.
• Ability to multitask in a fast-paced, energetic environment.
• Previous front desk, receptionist, or customer service experience preferred.
• Availability to work evenings and/or weekends as needed.

Responsibilities

• Greet and check in students, parents, and visitors with a warm and professional attitude.
• Answer phone calls, respond to inquiries, and direct messages to the appropriate staff.
• Manage class registrations, enrollment, and scheduling using gym management software.
• Process payments, memberships, and handle basic billing transactions.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Communicate program information, upcoming events, and promotions to families.
• Support administrative tasks and assist staff as needed.

Skills

Customer service

Interpersonal skills

People-oriented

Multitasking

Reliability

Punctuality

Detail-oriented

Front desk experience

Evenings/weekends

Family communication

Tools

Gym management software

Job description

About the Role:

Giguere Gymnastics in Leicester, MA is looking for a friendly and energetic part time Front Desk team member to be the welcoming face of our gym! This is a fantastic opportunity to be part of a fun, active environment where you'll help families and young athletes feel right at home from the moment they walk through the door.

Shifts:

• 1 week night
• Saturdays
• fill in hours as needed

Responsibilities:

• Greet and check in students, parents, and visitors with a warm and professional attitude
• Answer phone calls, respond to inquiries, and direct messages to the appropriate staff
• Manage class registrations, enrollment, and scheduling using gym management software
• Process payments, memberships, and handle basic billing transactions
• Maintain a clean, organized, and welcoming front desk and lobby area
• Communicate program information, upcoming events, and promotions to families
• Support administrative tasks and assist staff as needed

Requirements:

• Strong customer service and interpersonal communication skills
• Friendly, outgoing, and comfortable working with children and families
• Basic computer proficiency and ability to learn scheduling/registration software
• Reliable, punctual, and detail-oriented
• Ability to multitask in a fast-paced, energetic environment
• Previous front desk, receptionist, or customer service experience preferred
• Availability to work evenings and/or weekends as needed

About Us:

Giguere Gymnastics is a beloved gymnastics facility serving the Leicester, MA community and surrounding areas, dedicated to building confidence, strength, and skills in athletes of all ages and ability levels. Families trust us for our supportive coaching staff and positive, encouraging atmosphere. Our team is passionate about what we do, making Giguere Gymnastics a truly rewarding place to work every day.