Front Desk

Massage Envy; Kaneohe (HI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discount

Opportunities for advancement

Job summary

Massage Envy Hawaii is seeking a Front Desk Associate to warmly greet guests, promote services, and assist members in a high-energy clinic. The role emphasizes creating positive experiences, managing memberships, and helping the front area run smoothly.

Candidates should be friendly, reliable, and customer-focused, with strong communication and multitasking abilities. The position offers both part-time and full-time shifts, with in-person work at Aina Haina & Kaneohe locations.

Qualifications

• Friendly, dependable, and professional demeanor.
• Strong communication and multitasking skills.
• Customer-focused with a welcoming attitude.

Responsibilities

• Greet members and guests with a smile and aloha.
• Answer questions, educate, and promote wellness services.
• Process retail and membership sales.
• Support staff and maintain a welcoming clinic environment.

Skills

Customer service

Communication

Multitasking

Professionalism

Job description

Love people and bringing good vibes? Come help Hawaiʻi feel its best! As a Front Desk team member at Massage Envy Hawaii, you’ll welcome guests with aloha, make everyone feel right at home, help them find the wellness services that fit their needs, and support them in making regular total-body care part of their routine.

Front Desk Staff (Part-time, Full-time)

$17-$18/h

+Commission (uncapped)

Shift: 8 hour shifts, 4 hour shifts, Weekday, Weekend, Evening shift, Day shift

Benefits

• 401(k)
• Health insurance
• Paid time off
• Employee discount
• Opportunities for advancement

Full job description

Front Desk Associate – Massage Envy Hawaii

Aina Haina & Kaneohe Opportunities | Part-Time & Full-Time

Massage Envy Hawaii is seeking a friendly, reliable, and high-energy Front Desk Associate to be the face of our clinic. This position is all about creating amazing experiences, assisting members, promoting services, and keeping the clinic running smoothly.

Responsibilities include:

• Greeting members and guests with a smile and good vibes
• Answering questions, educating, promoting the wellness program and services.
• Processing retail and membership sales
• Creating positive client resolutions that leave every client feeling heard, valued and cared for.
• Keeping the front desk area clean, organized, and stocked
• Making friends and creating relationships in our community
• Supporting staff and members throughout the facility
• Light custodial duties: help create an atmosphere where wellness happens, clean/freshen bathrooms, vacuum, sanitize treatment rooms and surfaces, laundry, restock retail solutions, empty trash, and work with the team to keep the clinic atmosphere calm and inviting.

You’re a fit if you:

• Are friendly, dependable, and professional
• Have strong communication and multitasking skills and instincts
• Are organized, proactive, and customer-focused
• Want to work in a social, fun, atmosphere
• Love wellness and enjoy helping others feel their best

Perks:

Free Redlight & Vibroacoustic therapy, continued education & personal development, fun work culture, advancement opportunities, and a front-row seat to seeing lives changed.

Work Location: In person