Front Desk

My Place Hotels; Council Bluffs (IA); On-site; USD 25,000 - 32,000; Full time

Job summary

My Place Hotel in Council Bluffs, IA is seeking a friendly front desk associate to manage reservations, check-ins and check-outs, and provide information on local attractions. You will also handle laundry and light cleaning duties and contribute to a positive guest experience.

The ideal candidate delivers outstanding service, communicates clearly, and enjoys a team environment with opportunities for advancement.

Qualifications

• Experience in front desk or guest services preferred.
• Excellent customer service and communication skills.
• Able to inform guests about local attractions and hotel features.

Responsibilities

• Handle reservations, check-ins and check-outs.
• Provide guests with information about hotel features and nearby attractions.
• Perform laundry and cleaning duties as part of daily operations.

Skills

Reservations/check-ins/check-outs

Customer-friendly attitude

Informing guests about local amenities

Laundry and cleaning duties

Job description

My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including:

• Reservations/Check-ins/Check-outs.
• Having a positive, friendly, customer-focused attitude.
• Informing guests about hotel features and amenities including local attractions.
• Laundry and cleaning duties.

If you want to join a fun working environment with advancement opportunities, then My Place is your place for employment!