Front Desk

Alta Animal Hospital; Clovis (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job summary

Alta Animal Hospital in Clovis, CA seeks a friendly Front Desk Associate to welcome clients and their pets, check in appointments, and support daily clinic operations. This busy clinic requires strong customer service and multitasking skills.

You will process payments, schedule visits, gather owner and pet information, answer phones, and coordinate with the veterinary team to ensure a smooth client experience. Basic software knowledge is helpful.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office, scheduling software - Ezyvet, and other technology.

Responsibilities

• Greet owners as they arrive.
• Check in animal patients for their appointments.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Other administrative duties, as assigned.

Skills

Excellent customer service

Effective communication

Comfortable with animals

Tech-savvy with scheduling software

Tools

Microsoft Office

Ezyvet scheduling software

Job description

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we'd like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place.

Responsibilities

• Greet owners as they arrive
• Check in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software - Ezyvet, and other technology