Front Desk

National Sports Center; Blaine (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Talentify is seeking a friendly front desk team member for the Super Rink in Blaine, MN. You will assist guests at the front desk, manage skate rentals, answer phones, and support birthday parties while maintaining a clean, safe, and energetic environment.

Ideal candidates communicate well, solve problems quickly, and stay organized during busy periods, including weekends and weeknights. Must be 16 or older with a work permit and reliable transportation.

Qualifications

• Customer service experience is preferred.
• Weekend and weeknight availability is required.
• Must be 16+ with a worker's permit.

Responsibilities

• Skate Rental, Front Desk, Ice Monitor.
• General customer service - interacting with customers, answering phones, program registrations.
• Maintain cleanliness of the facility.
• Ensuring the safety and satisfaction of our guests using excellent customer service skills.

Skills

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed.

Responsibilities include (but are not limited to):

• Skate Rental, Front Desk, Ice Monitor
• General customer service - interacting with customers, answering phones, program registrations
• Maintain cleanliness of the facility
• Ensuring the safety and satisfaction of our guests using excellent customer service skills
• Must be 16 or older with a worker's permit
• Must have reliable transportation to and from work
• Must be working towards or possess a high school diploma or equivalent
• Must have weekend and week night availability
• Must have excellent communication, problem solving, and organizational skills
• Must be able to grasp concepts quickly and be able to work well under pressure
• Knowledge of figure skating and hockey is helpful but not necessary