Front Counter Sales Associate

NEFCO; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the wholesale industry is seeking a Front Counter Sales Associate in Cincinnati, Ohio. This entry-level role involves managing customer orders, providing product information, and generating additional sales. Ideal candidates are recent graduates or individuals with relevant experience in construction supply sales. Strong communication skills and attention to detail are essential for success in this fast-paced environment.

Qualifications

• 0-2 years of relevant work experience, preferably in construction supply sales.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Receiving and processing requests from customers for quotes and orders.
• Selling and servicing customers by providing pricing and product application information.
• Inputting all orders into the sales system promptly.

Skills

Customer Service

Communication

Attention to Detail

Education

Recent College Graduate

Tools

Microsoft Office

Eclipse

Job description

Join to apply for the Front Counter Sales Associate role at NEFCO.

Job Summary: The Counter Sales Associate is responsible for entering and managing the quote and order process for NEFCO’s customers. This is an entry-level position where associates will be responsible for training and learning the inside sales process at NEFCO.

Responsibilities include:

1. Receiving and processing requests from customers and outside sales via phone, email, fax, or website for quotes, product availability, and orders.
2. Selling and servicing customers by providing pricing and product application information.
3. Generating additional sales by identifying other products customers may need.
4. Inputting all orders into the sales system promptly.
5. Scheduling orders according to customer needs.
6. Sourcing materials not in stock through interaction with the purchasing team.
7. Communicating regularly with customers, sales reps, and managers.
8. Keeping supervisors informed of customer issues.
9. Providing promotional materials and product info upon request.
10. Maintaining proficiency in product catalogs, Eclipse, and Microsoft Office Suite.
11. Participating in training on vendor platforms and marketing groups.
12. Attending weekly sales meetings.

Minimum Requirements:

• Ability to work in a fast-paced, high-pressure environment.
• Strong computer skills, including proficiency with NEFCO’s ERP system, Eclipse, and Microsoft Office.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Regular attendance and punctuality.
• Attention to detail, accuracy, and integrity in work.
• Recent college graduates encouraged to apply; industry experience may substitute for a degree.
• 0-2 years of relevant work experience, preferably in construction supply sales.

Physical and other essential functions include:

• Keyboarding, verbal communication, document checking, climbing stairs, stretching, bending, and visual interpretation of computer images.

Job details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Wholesale