Front Counter Hardware Sales Associate

La Crosse Lumber Company; Columbia Township (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

La Crosse Lumber Company is seeking a dedicated cashier to provide exceptional customer service and maintain an inviting checkout environment. Responsibilities include operating the cash register, assisting customers with inquiries, and promoting store loyalty programs. Ideal candidates are organized, customer-focused team players eager to contribute to a positive shopping experience.

Benefits

Career Advancement Opportunities

Employee discounts

401(k) matching

Health insurance

Qualifications

• Outstanding customer service skills and a professional attitude.
• Capable of operating point-of-sale systems efficiently.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Create an inviting environment by maintaining a clean and orderly front end.
• Answer customer inquiries related to store products.
• Provide a smooth customer service experience through efficient checkout processes.

Skills

Customer service skills

Team player

Math skills

Communication skills

Organizational skills

Cash handling

Job description

Benefits:

Locally owned and operated

Career Advancement Opportunities

Employee discounts

401(k) matching

Health insurance

You might be a great fit if…

You enjoy serving others as we would like to be served.

Making the best even better.

You enjoy making a difference in your community.

You enjoy helping others.

You enjoy working in teams.

You're motivated to learn new skills.

Job Summary:

At La Crosse Lumber Company, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression, every time. A cashier’s job will include but is not limited to, the following responsibilities.

Responsibilities:

Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.

Verbally welcome all customers to La Crosse Lumber Company.

Be able to answer a variety of basic questions concerning hardware, paint, plumbing and its location in the store.

Answer phones promptly and transfer customers to the correct department.

Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.

Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.

Promote store loyalty programs and seasonal promotions.

Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.

Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.

Maintain the displays and area around the checkout counter, including stocking and cleaning.

Understand and perform proper procedures for opening and closing the cash till.

Help store staff with other tasks as needed.

Attend all staff meetings.

Adhere to all store policies and safety standards.

Qualifications:

Outstanding customer service skills and a professional attitude.

Team player with a willingness to contribute wherever needed.

Good math and cash register skills.

Have a general understanding of lumber and hardware with a willingness to continually expand knowledge.

Capacity to follow through on assignments and self-motivated to stay busy throughout the day.

Able to work flexible hours, including weekends and holidays.

Highly organized, ability to multi-task with acute attention to detail.

Able to communicate effectively with customers, co-workers, and management.

Able to lift and handle products of varying weight as needed to carry out cashier duties.

Understand how to efficiently operate the store’s point-of-sale system.

Goals:

Continually expand knowledge of all departments in the store.

Become a versatile employee, able to help in other areas when needed.

Boost overall sales by promoting the store’s loyalty program and add-on sales.