Front Counter Guest Experience Specialist | Flexible Hours

Chick-fil-A; Hicksville (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

College Scholarships

Job summary

Chick-fil-A is hiring team members for the front counter to deliver an exceptional dining experience. You will work directly for an Operator and help guests with orders, payment, and service in a friendly environment.

The role emphasizes hospitality, teamwork, reliability, and adherence to safety standards. No experience is required, and Chick-fil-A provides training while you gain life experience and a stepping-stone to future opportunities.

Qualifications

• Customer service oriented and able to engage guests.
• Strong interpersonal skills for teamwork and guest interaction.
• Ability to lift 20-30 pounds regularly.
• Detail oriented with multi-tasking ability.

Responsibilities

• Use CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected.
• Provide Second Mile Service, going above and beyond to ensure excellent customer service.
• Build great relationships with co-workers to support teamwork.
• Take orders on registers inside and in drive-thru, providing correct change.
• Bag and deliver food quickly with order accuracy.
• Keep condiments, cups, drinks, desserts stocked and stations maintained.
• Maintain clean and safe working environment.
• Maintain strict adherence to Food Safety procedures.
• Follow procedures to ensure Operational Excellence.

Skills

Customer service oriented

Strong interpersonal skills

Able to lift 20-30 pounds

Detail oriented

Able to multi-task

Work well independently and in a team

Servant spirit with strong sense of

Job description

Chick-fil-A is hiring team members for the front counter to deliver an exceptional dining experience. You will work directly for an Operator and help guests with orders, payment, and service in a friendly environment.

The role emphasizes hospitality, teamwork, reliability, and adherence to safety standards. No experience is required, and Chick-fil-A provides training while you gain life experience and a stepping-stone to future opportunities.