Front Counter Guest Experience Specialist

S DeRidder Restaurants Inc; DeRidder (LA); On-site; USD 15,000 - 18,000; Full time

Job summary

S DeRidder Restaurants Inc. is a Dairy Queen franchise seeking positive, energetic team members to deliver fan-first service in a fast-paced environment. You will help fans with menu choices, answer ingredient questions, and create a welcoming atmosphere.

Applicants should be eager to lead, be accountable, and maintain high standards of cleanliness and safety. Candidates must be able to stand the full shift and lift up to 50 pounds.

Qualifications

• Communicate positively with fans and co-workers during shifts.
• Work well under pressure while maintaining a great attitude.
• Stand for the full shift and lift up to 50 pounds.
• Follow established food handling procedures and local health regulations.
• Maintain good manners, hygiene and punctuality.
• Have fun and stay positive throughout your shift.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Assist fans with menu navigation and product ingredient questions.
• Strive to exceed fan expectations and deliver fan first service through timely and quality service.
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members.
• Prepare treat products following restaurant, health, and safety standards and procedures.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• At all times exhibit a genuine passion for excellence.
• Perform other duties as assigned by management.

Job description

S DeRidder Restaurants Inc. is a Dairy Queen franchise seeking positive, energetic team members to deliver fan-first service in a fast-paced environment. You will help fans with menu choices, answer ingredient questions, and create a welcoming atmosphere.

Applicants should be eager to lead, be accountable, and maintain high standards of cleanliness and safety. Candidates must be able to stand the full shift and lift up to 50 pounds.