Front Counter Experience Pro – Auto Shop Host & Coordinator

Walker Automotive,Inc; Elkton (KY); On-site; USD 28,000 - 34,000; Full time

Job summary

Walker Automotive Inc. is hiring a Front Counter Assistant to be the welcoming face of our front office and the engine driving shop workflow. You’ll support service advisors, handle calls and appointment scheduling, and help with parts management to keep technicians flowing smoothly.

The role emphasizes a customer-first mindset, strong organization, and clear communication in a fast-paced auto shop environment in Elkton, KY. Join a high-energy, growth-focused team.

Qualifications

• 1+ years in sales, customer service, or automotive parts.
• Strong communication and people skills.
• Comfortable with basic shop software and PC tasks.

Responsibilities

• Be the Ultimate Host: greet clients, keep front office welcoming and stocked.
• Deliver 5-Star Service: assist Service Advisors, answer phones, book appointments, follow up with clients.
• Be a Parts Pro: manage parts, check-in, cores, and prep fluids for technicians.
• Maintain the Walker Way: track orders, update clients, and help wherever needed.

Skills

Customer service

Organizational skills

Communication

Tech literacy

Driver's license

Tools

Tekmetric

Windows PC

Job description

Walker Automotive Inc. is hiring a Front Counter Assistant to be the welcoming face of our front office and the engine driving shop workflow. You’ll support service advisors, handle calls and appointment scheduling, and help with parts management to keep technicians flowing smoothly.

The role emphasizes a customer-first mindset, strong organization, and clear communication in a fast-paced auto shop environment in Elkton, KY. Join a high-energy, growth-focused team.